FAQ the b tokyo sangenjaya

Hotel in Tokyo - Official Website


Is there a question you have about the b sangenjaya that hasn’t been answered yet? Here’s a list of questions we are often asked by travelers. If you cannot find the answers you need here, please contact us directly. We are waiting to hear from you.

Which station is the closest station to the b sangenjaya?
Sangenjaya Station, Tokyu Den-en Toshi Line / Setagaya Line.
How can I get to the hotel from the station?
From North Exit A of Sangenjaya Station, walk approximately 150m along Chazawa Street.
The b sangenjaya is on the right hand side located diagonally from the Seiyu department store.
Is there internet access in the hotel?
Internet access is available in all of our guestrooms and throughout the hotel.
Is there a convenience store near the hotel?
Turn left out of the main entrance. There is a Lawson store about 1 minute walk from the hotel.
How can I get to the hotel from 1) Haneda Airport, 2) Narita Airport, and 3) Tokyo Station?
  • From Haneda Airport

Terminal 1 (Tokyo Monorail) – Hamamatsucho Station (JR Yamanote Line, outbound) – Shibuya Station (Tokyu Den-en Toshi Line) – Sangenjaya Station.

  • From Narita Airport

Narita International Airport (Terminal 2 Station) (Keisei Line) – Oshiage Station (Tokyo Metro Hanzomon Line) – Sangenjaya.

  • From Tokyo Station

Tokyo Station (JR Yamanote Line, outbound) – Shibuya Statioin (Tokyu Den-en Toshi Line)

Does the hotel accept credit cards?
Yes, we accept the following credit cards:

JCB, VISA, AMEX, Diners Club, MasterCard, UnionPay

Is it possible to send luggage to the hotel prior to my arrival?
Luggage is accepted ONLY on the MORNING of your arrival. When sending luggage to the hotel in advance by a delivery service, please specify your arrival date with your name and date(s) of stay clearly indicated.

Please send to the following address:
the b sangenjaya (Reception) 2-17-9 Taishido, Setagaya-ku, Tokyo, Japan 〒154-0004

May I have items that I purchased or ordered delivered directly to the hotel prior to my arrival?
For security reasons, we cannot accept nor store any commercial goods / online purchased (packages, boxes, bags, cartons, gifts or similar).
Is there a waiting list for room vacancies?
We are sorry, but the b sangenjaya does not keep a waiting list for rooms.
For availability, please contact the hotel directly.
What languages are spoken at the b sangenjaya?
Our hotel team speaks English and Japanese.
Are there medical facilities with English speaking professionals near the b sangenjaya?
Sangenjaya Daiichi Hospital, Ohashi Medical Centre and Seiku medical Centre are located within 5 to 15 minutes by taxi from our hotel.

However, it is necessary to confirm the availability of English speaking doctors before visiting as those medical facilities do not retain them all the time.

Is there a drug store near the hotel?
There are three dug stores within 3 minutes’ walk from our hotel.
Are there electronics retail shops near the hotel?
There is no electronics megastore in the neighborhood. A nearby retail chains supermarket, Seiyu, and a discount store, Don Quixote Picasso, located within 10 minutes‘ walk from our hotel have some home electronics.

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